Privacy Policy

1. What we collect

• Contact details — name, phone number, email, address (for in-home bookings).
• Health & body notes — relevant medical history, injuries, tension areas, treatment preferences.
• Booking data — session dates, service chosen, location, therapist, feedback.
• Payment details — processed through secure third-party payment providers; we do not store card details.
• Communication history — WhatsApp, email, and call notes relating to your bookings.

2. How we use it

• To deliver your sessions — assign the right therapist, honor your preferences, track continuity.
• To communicate with you — booking confirmations, reminders, service updates, aftercare.
• To improve our service — anonymized data helps us refine protocols, training, and operations.
• To meet legal and financial obligations — invoicing, tax records, regulatory compliance.

3. Who we share it with

• Your assigned therapist — for session delivery only.
• Payment processors — for transaction processing; they follow their own privacy policies.
• Legal authorities — only where required by Lebanese law.
• We do not sell your data. We do not share it with advertisers or unrelated third parties.

4. How we store it

• Data is stored on secure, access-controlled systems.
• Health notes are visible only to the assigned therapist and KURE Management.
• Payment data is never stored on our servers — handled by our payment providers.
• Data is retained for as long as needed to deliver service and meet legal obligations.

5. Your rights

• Access — request a copy of the data we hold about you.
• Correction — ask us to update inaccurate information.
• Deletion — ask us to delete your data, subject to legal retention obligations.
• Withdrawal — withdraw consent for future communications at any time.
• Contact us at support@getkured.co to exercise any of these rights.

6. Marketing & communications

• We send booking-related messages by default.
• Marketing communications (offers, new services, workshops) are opt-in only — you can unsubscribe from any marketing message.
• WhatsApp broadcasts follow the same opt-in principle.

7. Cookies & website analytics

• We use essential cookies for booking flow and session state.
• We use anonymized analytics (traffic, page views) to improve the site — no personal identification.
• You can control cookies through your browser settings.

8. Children

• KURE services are for adults. We do not knowingly collect data from anyone under 18.
• Sessions for minors require parental consent and presence.

9. Updates to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through our website. Continued use of KURE services after an update constitutes acceptance of the revised policy.